Privacy Policy

Last Updated: March 12, 2026

This Privacy Policy describes how Emanuel Lopes Weissheimer (NIF 334975930), trading as Empire Club CS ("Company," "we," "us," or "our"), collects, uses, shares, and retains personal data from visitors and customers of our online store. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Data We Collect

We collect the following categories of personal data:

  • Identity and contact information: name, email address, phone number, billing and shipping address.
  • Transaction data: order details, payment method type (we do not store full card numbers), purchase history.
  • Device and usage data: IP address, browser type, pages visited, referring URLs, time spent on site, and clickstream data collected through cookies and analytics tools.
  • Communications: messages sent to our support email.

How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders, including payment processing and shipping.
  • To communicate with you about your order status, returns, and support inquiries.
  • To detect, prevent, and respond to fraud, chargebacks, and security threats.
  • To analyze website traffic and user behavior to improve our store's performance and user experience.
  • To serve targeted advertising through marketing platforms, based on your interactions with our website.
  • To comply with legal, tax, and accounting obligations.

Analytics and Marketing Tools

We use the following third-party tools that collect data through cookies and tracking pixels:

  • Google Analytics: for website traffic analysis and performance measurement.
  • Meta Pixel (Facebook/Instagram): for advertising effectiveness measurement and retargeting.
  • TikTok Pixel: for advertising effectiveness measurement and retargeting on TikTok.

These tools may collect your IP address, browser information, and behavioral data. You can manage cookie preferences through our Cookie Policy or your browser settings.

Data Sharing

We do not sell your personal data. We share limited personal data only with the following categories of third-party service providers as necessary to operate our business:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping and fulfillment partners
  • Analytics and marketing platforms (Google, Meta, TikTok)
  • Fraud prevention and security services
  • Hosting and e-commerce platform providers (Shopify)
  • Customer support tools

All service providers are contractually required to handle your data securely and only for the purposes for which it was shared.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, and as required by applicable legal, tax, accounting, and dispute resolution obligations. Typically, transaction and order data is retained for a minimum of 5–7 years in accordance with tax regulations.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request deletion of your data, subject to legal retention requirements.
  • The right to restrict or object to processing in certain circumstances.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at Support@empireclubcs.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our store is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Contact

For privacy-related inquiries or to exercise your rights, please contact us at Support@empireclubcs.com.